Frequently Asked Questions

1. What is sintered stone?

Engineered for strength, designed for life
Sintered stone is an advanced surface material made from natural minerals, formed under extremely high pressure and temperature. It replicates the natural stone formation process but delivers superior performance in durability, resistance, and versatility.

2. What are the advantages of sintered stone?

Why professionals choose it over traditional materials
Sintered stone offers multiple benefits:
1. Ultra-high resistance to heat, scratches, and stains
2. Non-porous and hygienic (food-safe surface)
3. UV-resistant for both indoor and outdoor use
4. Eco-friendly and recyclable
Low maintenance compared to natural stone

3. How is sintered stone different from quartz or marble?

Understanding material differences before you choose
Unlike marble, sintered stone is highly resistant to stains and scratches. Compared to quartz, it has better heat resistance and UV stability, making it suitable for outdoor applications as well.

4. What applications is sintered stone suitable for?

One material, endless possibilities
Sintered stone is widely used for:
1. Kitchen countertops
2. Bathroom vanities
3. Wall cladding
4. Flooring
5. Furniture surfaces
6. Exterior facades

5. What sizes and thicknesses are available?

Flexible solutions for different projects
We offer a wide range of sizes and thicknesses, including:
1. Thickness: 3mm / 6mm /12mm / 20mm
2. Large-format slabs for seamless design
Custom sizes are also available based on project requirements.

6. Is sintered stone easy to maintain?

Minimal care, maximum performance
Yes. Sintered stone requires very little maintenance:
1. No sealing needed
2. Easy to clean with water or mild detergent
Resistant to chemicals and stains

7. Can sintered stone be used outdoors?

Built to withstand extreme environments
Absolutely. Sintered stone is UV-resistant, weatherproof, and does not fade or degrade under sunlight, making it ideal for outdoor applications such as facades and outdoor kitchens.

8. Is sintered stone heat resistant?

Designed for real-life use
Yes. It can withstand high temperatures without damage. Hot pots or pans can be placed directly on the surface without causing burns or cracks.

9. Do you provide OEM / customized services?

Tailored solutions for your brand
Yes, we offer OEM and ODM services, including:
1. Custom colors and patterns
2. Private label packaging
3. Size and thickness customization

10. What is your MOQ (Minimum Order Quantity)?

Flexible cooperation for different business scales
MOQ depends on the product and customization requirements. Please contact us for detailed information based on your needs.

11. How do you ensure product quality?

Strict quality control from raw materials to delivery
We implement a comprehensive quality control system, including:
1. Raw material inspection
2. Production monitoring
3. Final product testing
All products meet international standards.

12. What is your lead time?

Fast production, reliable delivery
Typically, production lead time is:
1. Standard orders: 3–4 weeks
2. Customized orders: depending on complexity

13. Do you support global shipping?

Delivering worldwide with confidence
Yes, we export to many countries in Southeast Asia, the Middle East, Americas and provide：
1. Professional packaging
2. Container loading solutions
3. Export documentation support

14. Can I get samples before ordering?

See and feel the quality first
Yes, sample pieces are available for evaluation. Please contact us to request samples.

15. Why choose your company?

More than a supplier, your long-term partner
1. Factory direct pricing
2. Stable production capacity
3. Customization flexibility
4. Global export experience
5. Professional sales support